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Working Environment Effects on System Quality
publish date: 2026/06/19 10:25:32.011328 UTC
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Influences from the user's working environment can have major effects on which system characteristics? Select all that apply.
Correct Answer
(1) Reliability
(2) Performance
(3) Usability
(4) Robustness
Explanation
Influences from the user's working environment can have major effects on reliability, performance, usability, and robustness. For example, a system intended for hospital use may face patient emergencies and distractions that affect how users interact with it - leading to inputs and usage patterns not anticipated during developer testing.
Reference
Software Engineering, Ian Sommerville, 10th edition