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Negotiating Test Results

publish date: 2026/06/19 10:34:31.997854 UTC

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It is very unlikely that all acceptance tests will pass and there will be no problems. What happens when problems are discovered during acceptance testing?

The development team immediately re-starts the entire development process

The developer and customer negotiate to decide if the system is good enough and how to fix identified problems

The system is automatically rejected and the contract is cancelled

The customer must accept the system as-is because testing is complete

Correct Answer

The developer and customer negotiate to decide if the system is good enough and how to fix identified problems

Explanation

When acceptance test problems are found, the developer and customer negotiate. They decide whether the system is good enough to use and agree on how the developer will fix the identified problems. It is very unlikely that all tests will pass, so negotiation is a normal and expected part of the acceptance testing process.

Reference

Software Engineering, Ian Sommerville, 10th edition

Quizzes you can take where this question appears

Acceptance Testing Process