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Four Basic Issues for Business Value Assessment

publish date2026/06/24 21:07:16.565509 UTC

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Which of the following are among the four basic issues discussed when assessing the business value of a system? Select all that apply.

Correct Answer

(1) The use of the system - how frequently and by how many people it is used
(2) The business processes that are supported by the system
(3) System dependability and its effect on business customers and staff
(4) The importance of the system outputs to the successful functioning of the business

Explanation

The four basic business value issues are: how the system is used (frequency, number of users); the business processes it supports; system dependability and its effect on the business; and the importance of system outputs to business functioning. Programming language and historical bug counts are technical, not business value, considerations.

Reference

Software Engineering, Ian Sommerville, 10th edition


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