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Servicing Phase Definition

publish date: 2026/06/22 22:28:17.353610 UTC

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What characterizes the 'servicing' phase of a software system's lifecycle?

All historical bugs are simultaneously fixed in a single large release

The system receives its very first release to customers

Only relatively small but essential changes are made to the system

Major architectural redesign is undertaken to add new functionality

Correct Answer

Only relatively small but essential changes are made to the system

Explanation

During servicing, only relatively small but essential changes are made to the system. The software is still useful, but companies are often already considering how the system will eventually be replaced during this phase.

Reference

Software Engineering, Ian Sommerville, 10th edition

Quizzes you can take where this question appears

Evolution vs. Servicing - Lifecycle Phases