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During an interview, a stakeholder provides information that contradicts a previous document analysis. What is the BA's best next step?

publish date: 2026/03/10 23:08:39.330643 UTC

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Update the requirements based on the interview

Follow up with the stakeholder to resolve the inconsistency

Ignore the interview data as documents are "source of truth"

Escalate to the Project Manager

Follow up with the stakeholder to resolve the inconsistency

Contradictions must be resolved through collaboration or further elicitation.

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