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During 'Define Future State', you are creating a Business Capability Map. You identify a capability that the organization must possess but currently lacks. This specific delta between current and future capabilities is primarily used to:

publish date: 2026/04/20 20:11:3.970879 UTC

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Identify the project sponsor

Calculate the personal performance of the BA

Write the technical user stories

Define the change strategy and identify the 'gap'

Define the change strategy and identify the 'gap'

The gap analysis between current and future capabilities informs what the change strategy must actually deliver.

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