volume_mute
A solution has been implemented, but the BA notices that users are finding workarounds instead of using the new automated features. The BA decides to perform a 'Root Cause Analysis'. Which technique is a common way to execute this?
publish date: 2026/03/05 12:29:12.647443 UTC
volume_mute
Correct Answer
Fishbone Diagram
Explanation
The Fishbone (Ishikawa) diagram is a standard tool for identifying the underlying causes of a specific problem or effect.
Reference
go-math-science.com
