volume_mute
A BA is conducting 'Document Analysis' on a company’s annual report and process manuals. What is a significant limitation of relying solely on this technique for elicitation?
publish date: 2026/03/06 00:10:9.578031 UTC
volume_mute
Correct Answer
The documents may be outdated and not reflect the current 'actual' process
Explanation
Document analysis only reveals the 'as-stated' process, which often differs from the 'as-is' reality performed by staff.
Reference
go-math-science.com
